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Privacy Notice

Effective Date: [2025-01-01]

1. Introduction

Techs-LB ("we", "us", or "our") is committed to protecting your privacy. This Privacy Notice explains how we collect, use, store, and protect the personal information you provide when using our service portal at https://techs-lb.com. This Notice applies to all users worldwide, including those in Lebanon, the EU, the US, Canada, Australia, and other regions.

2. Information We Collect

We collect the following personal information when you use our service portal:

  • Customer Identification: Customer Name, Email, Mobile Number.
  • Subscription Details: Information regarding your streaming service subscriptions, including service start dates, subscription status, and relevant dates.
  • Financial Information: Invoices and details about pending payments related to our services.

This information is primarily collected through registration forms, subscription management tools, and customer support interactions.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Account and Subscription Management: To create and maintain your account, manage your subscriptions, and process invoices and payments.
  • Customer Support: To provide you with assistance, respond to inquiries, and manage support requests.
  • Service Improvement: To understand and improve our services based on user needs.

4. Cookies and Tracking

This website uses only strictly necessary cookies or other technologies on the basis of legitimate interest as per Art 6 (1) f) GDPR that ensure that this website operates correctly. These cannot be deactivated and will be deleted or disabled automatically either upon termination of the browser session or after a defined time period.

Strictly Necessary Technologies
These technologies are used to ensure that our website operates correctly and they cannot be deactivated.

5. Data Sharing and Third Parties

We do not share or sell your personal information to third parties. All processing is carried out solely for the purposes of providing and managing our services. We do not integrate with external payment gateways or third-party data processors that would access your personal data.

6. International Data Transfers

While our primary user base is located in Lebanon, we serve customers worldwide. If your personal data is transferred or processed outside of your country of residence, we will take reasonable steps to ensure it is adequately protected in accordance with applicable laws.

7. Data Retention

Your personal data is retained only for as long as your subscription remains active. Once all services have been cancelled, your data will be purged after one year, unless a longer retention period is required or permitted by applicable law.

8. Data Security

We implement a range of technical and organizational measures to safeguard your personal information against unauthorized access, alteration, or disclosure. While we strive to protect your data, no security system is infallible; you use our services at your own risk.

9. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, update, or request deletion of your information. If you wish to exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable laws.

10. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this Notice periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at:

Email: [email protected]